Privacy Policy
Effective Date: 21 February 2025
At Primaldew, we respect your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us in any way.
Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, billing and shipping address, and payment information when you place an order or sign up for our newsletter.
Technical Information: including your IP address, browser type, device type, operating system, and browsing behavior on our website.
Communication Information: including messages, inquiries, or feedback you send to us.
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders; communicate with you about your order, updates, promotions, and news; improve our website, products, and services; provide customer support; and prevent fraudulent transactions and ensure the security of our website.
How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information with:
Service providers who help us operate our website, process payments, ship products, or send emails; legal authorities if required by law or to protect our rights and property; and marketing partners with your consent for special promotions or collaborations.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, or destruction.
Your Rights
You have the right to:
Access the personal information we hold about you; request corrections or updates to your personal information; request deletion of your personal information; and withdraw your consent for marketing communications at any time.
To exercise these rights, please contact us at hello@primaldew.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the effective date.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Primaldew Nutrition
110 Phetkasem Soi 140, Hua Hin
Prachuap Khiri Khan 77110, Thailand
Email: hello@primaldew.com
Phone: +66 64 204 2046