Privacy Policy

Privacy Policy for Primaldew

Effective Date: 21 February 2025

At Primaldew, we respect your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us in any way.

Information We Collect We may collect the following types of information:

Personal Information: such as your name, email address, phone number, billing and shipping address, and payment information when you place an order or sign up for our newsletter.
Technical Information: including your IP address, browser type, device type, operating system, and browsing behavior on our website.
Communication Information: including messages, inquiries, or feedback you send to us.

How We Use Your Information We use the information we collect to:

Process and fulfill your orders
Communicate with you about your order, updates, promotions, and news
Improve our website, products, and services
Provide customer support
Prevent fraudulent transactions and ensure the security of our website

How We Share Your Information We do not sell your personal information to third parties. However, we may share your information with:

Service providers who help us operate our website, process payments, ship products, or send emails
Legal authorities if required by law or to protect our rights and property
Marketing partners with your consent for special promotions or collaborations

Cookies and Tracking Technologies We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

Data Security We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, or destruction.

Your Rights You have the right to:

Access the personal information we hold about you
Request corrections or updates to your personal information
Request deletion of your personal information
Withdraw your consent for marketing communications at any time

To exercise these rights, please contact us at hello@primaldew.com.

Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the effective date.

Primaldew
Soi Hua Hin Village 140, Phetkasem, Nong Kae, Hua Hin 77110, Prachuap Khiri Khan.
Email: hello@primaldew.com
Phone: +66 (0)64 420 2046